Sunday, December 25, 2011

The Mission Mission

It seems to me that there are a few scenarios in the organizational world with regard to management and leadership (for give me for simplifying):

1. There's a dictatorial soverign keeping an organization together by hook or by crook
2. There's a benevelont leader who inspiries people in the organization and provides what we call "leadership"
3. An organization manages itself, so to speak, by converging on a clear purporse and easy to understand roles and responsibilities
4. An organization is directionless and eventually folds for lack of leadership and management

I think #3 is the ideal because it's moral, sustainable and not nearly as costly as options 1 and 2. Option 4 is prima facie awful.

As I observe more and more organizations, it seems like all organizations are subject to these criteria - families, NGOs, companies, sports teams...every last one.

Option 3 requires a lot of foundational work that humans don't seem to understand yet, namely the definition of a clear purposes, roles & responsibilities, intrinsic motivation and a commitment to the people in the organization which supercedes selfish motivies. In other words, it takes structures and behaviors which humans aren't capable of yet, writ large.

We're going to figure this out though, we have to. Humans can't have organizations which fall into categories 1 and 2 anymore...they won't work (e.g. too much choice, decoupling of power structures and institutions, etc.). Stay tuned. It's time to go on a mission to make organizations focus on mission - everything flows from that.

Saturday, December 24, 2011

Why I shop online

Why do people treat my parents different because they're older and speak with an accent? They get talked down to all the time, in latent ways that barely anyone hears. Growing up in Oakland County, MI you think that people are above that, but they can't help it.

Even people in Detroit are more welcoming, accepting and inclusive. It's infuriating to see people I care about get treated with such disrespect. And, it's also infuriating that I, as many others in America of Asian descent are subject to, am percieved as being an uppity minority that's being accusatory if I suggest that folks are exuding xenophobia.

There's no winning this, what will it take to not feel like a minority in America?

This is one of my problems which are not "first world", this stuff is real. This is also a major reason why I shop online, a lot - there's less opportunity for Agent groups to take it out on me and my family, simply because they can and/or don't understand that they're behaving in a way that's incredibly deflating.

Thank goodness (most) of my friends don't intentionally or unintentionally subscribe to latent racism. I wish others were as lucky.

Listening to one's own heart

In many circumstances, I've found listening to be more important than speaking. For many reasons - you learn more, it's tremendously respectful and generally speaking others are more important than oneself. Listening to others is a rare gift, one that I try to practice (with different levels of success) everyday.

Let's put that sort of listening aside for now.

There's a different kind of listening that I've never really thought about before last week - listening to one's own heart. Just as important as listening to others, listening to one's own hear is just as imporant and it's harder I think. It requires a complete absence of mental noise and a quiet confidence to hear the "song that's being sung from within", so to speak. The only type of listening that seems to be harder, is listening for god.

But, why is this so important? I think it's something that's contrary to our nature as social beings. We try to contextualize and create meaning out of ideas, and we have desires. There are things that we want. And in our own hearts, our mind is easy to draw us into selfishness. I don't know exactly what I'm saying, but what I'm trying to get at is there are so many things in the world that stop us from listening to our hearts and so many people that want us to "hear" something else. And that's what makes it crucially important.

We have to listen to our hearts to know what we really feel and believe. I thought for a long time about the power of "thinking" and how anything can be figured out if you think about it hard enough. But, I think that's erring. Some things require a stronger beacon to guide decisions - something that accounts for feeling, spirituality and morality.

In all its nakedness, listening to ones own heart is irreplaceable, and, I think that it's probably the only way to make decisions that matter most.

But, how to hear it clearly? And, it's miserable to hear the song of one's own heart and not know how to or have the courage to follow it - that's an entirely different matter.

And also, I think it's so hard - I can hardly express feeling to anyone outside of writing it and reflecting on it in a blog, how can I possibly be in touch with my own heart to listen to it?